TfL upgrade encourages public transport use

An upgrade to Transport for London (TfL)’s Journey Planner means customers can now see how much a planned journey on public transport in London will cost.

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More than 2.5m people a month use the tool to plan their journeys on Tube, Bus and rail services in London. It can calculate the quickest route from more than 225m possible journey combinations on London’s public transport, and automatically factors in any planned engineering works or disruption. Results can also be filtered to only show step-free or accessible journeys or mode-specific journeys depending on customers’ own preferences.

This latest update makes it easier for customers to see how much an adult ‘pay as you go’ fare is for any planned journey. Customers can also view additional information to see how the fare is calculated, allowing them to make more informed choices about their journey.

Journey planner will also reflect the Mayor’s Hopper fare, which offers unlimited bus and tram journeys within an hour for the price of one – helping to encourage more people to opt for buses to travel around the city.

As TfL’s journey planning tool is powered directly from its open data API, the data will also be available to developers free of charge at tfl.gov.uk/open-data and joins an extensive range of TfL data feeds already available. These include live travel information for all TfL services, cycling data and details of planned roadworks and live road incidents. More than 675 mobile phone and online apps are already powered by TfL’s open data, providing up-to-the-minute information and helping millions of people plan their journeys around London each day.

Throughout 2018, TfL will be making further improvements to its journey planner, as well as providing new data to its open data feeds. These include improving walking options within Journey Planner to better highlight when it is the quickest option and better accessibility information across the TfL network.

Ben Gammon, Head of Digital at TfL, says: “This latest update to our ever-growing journey planning tool makes it easier for customers to know the cost of a journey before they travel. By being open and transparent with our data, we can strengthen our relationship with our customers, encouraging more people to use public transport and other more sustainable forms of transport such as walking and cycling.”