It’s 17:27 and all’s well

“La Reine le vault.” These Norman French words, meaning “the Queen desires it”, spoken by Clerk of the Parliaments Ed Ollard, was the final...

No clarity on permit use anywhere in sight yet

Once again, the issue surrounding the operation of competitively-tendered contracts by holders of Section 19 and Section 22 permits has raised its head, this...

Responses to CPT consultation ‘are imperative’

If you’re a CPT member, you should respond to its ongoing consultation Do you want to help shape the direction that your industry takes next...

Shouting about yourself

Coaches are great, and coach businesses are great too. It’s a simple message that the industry has been quietly saying for many years. For those...

The time is now to nominate the industry’s best

It’s time once again: Nominations for 2019’s routeone Awards are open It’s time to once again get your thinking cap on and consider who are the best...

What’s your Tiffany’s effect?

The elephant in the room: Motivational speaker Nigel Risner talks personalities “Who wants a free copy of my book?” Motivational speaker Nigel Risner holds up two...

Don’t stay silent: It’s your business

Recent weeks have seen clear blue skies and sunshine in many parts. Yet sitting silently, often unnoticed on many streets, automatic air pollution monitors record...

Customers’ views are the most important of all

How do customers see your business? You can only find out one way... Picture the scene. A bus stops at a relief point, and the...
£5bn bus funding

£5bn bus funding is welcome if it’s used properly

Boris Johnson made a statement when he awarded to bus the bulk of a £5bn funding deal. Cycling will take a portion of that...

Reasons to have a proper dialogue

Don’t underestimate the value of investing in employee communications. It is really important, if you are really serious about getting good people to do...
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Spit kit with bus drivers

Spitting at bus drivers being tackled in West Midlands

People caught spitting at a bus drivers or passengers in the West Midlands are increasingly likely to face jail sentences thanks to work by...

Obituary – Douglas Bailey MBE

The UK Bus Driver of the Year Association (BDoY) has announced the death of Douglas Bailey MBE, one of its longest serving council members. Douglas...
CBSSG Restart

CBSSG Restart funding details revealed by DfT

The Department for Transport (DfT) has outlined the terms and conditions of its £254m COVID-19 Bus Service Support Grant (CBSSG) Restart package. CBSSG Restart will...