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routeone > People > Michelin’s new Director of Services
People

Michelin’s new Director of Services

routeone Team
routeone Team
Published: May 21, 2018
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Michelin has appointed Andrew French as Director of Services and Solutions for the UK, Ireland and Nordics, giving him direct responsibility for Michelin solutions, which manages the tyres on more than 80,000 buses, coaches and trucks in these markets.

As well as heading a team looking after some of Michelin’s biggest European customers, Andrew will be responsible for continuing the growth of new Michelin solutions technology into the marketplace.

Andrew brings more than 20 years of experience within Michelin to the role, having joined as an apprentice in August 1996. With a strong financial background, he qualified as a Chartered Management Accountant in 2009 before being appointed as Chief Accountant for a small group of UK-based Michelin companies, going on to join the management team a year later.

Andrew says: “This is a really exciting time to be stepping up to lead the Michelin solutions business. Everything we’re doing as a company focuses on reducing customer pain points in all areas of mobility – and our solutions have expanded far beyond purely tyre management contracts.

“Each day my team is having conversations with fleets about projects ranging from improving the effectiveness of daily fleet inspections, to pretty much eradicating instances of tyre-related trailer breakdowns at the roadside. Our goal is to offer a package of solutions which deliver absolute customer satisfaction.”

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