First Bus reveals 15% fare revenue rise in yearly accounts
A 15% rise in First Bus passenger revenue despite a cut in service miles contributed to a "strong" financial performance…
Government paper focuses on increasing bus patronage
Improving bus reliability and convenience are the top ways to influence people to use the bus more, according to an…
Operators ‘failing’ on driver disability training
Bus Users UK has published results of its Accessibility Audit, saying operators have made improvements in some respects but adding…
Bus Users UK calls for Day Travelcard rethink
Bus Users UK is urging Transport for London (TfL) to keep the Day Travelcard scheme as a consultation into proposals…
NEWM ‘Tap and Cap’ breaks £5 million barrier
More than £5 million has been saved by passengers due to National Express West Midland's (NEWM) contactless capping scheme since…
PLS: The right answers to the wrong mindset?
In response to the ongoing government review of PSVAR, PLS MD Adam Beck reminds operators that a joined-up approach is…
Onboard bus announcements to be made mandatory
Visual and audible onboard announcements will be required by law on buses and local coaches by October 2026. In making…
Jennie Martin becomes Bus Users UK Chair
Bus Users UK has named Jennie Martin MBE as its incoming Chair. She succeeds Ben Colson, who stepped down from…
Ben Colson steps down from Bus Users UK
Ben Colson has stood down as Chair of Bus Users UK. It comes after over five years in the role,…
Direct carrier billing: An inclusive ticketing solution?
Direct carrier billing presents a new ticket payment method for bus users. Supplier, Debit My Mobile, explains some of the…
