Maynes Legacy: Making a good VIP product even better
Corporate and VIP work is an important source of revenue to the coach industry. Some operators are particularly well placed…
Fare cap mechanism brings Transdev patronage rise
Overall 10% growth on some routes; firm acknowledges DfT work on cap scheme North of England bus operator Transdev Blazefield…
Investment could deliver Wales bus usage boom: Report
Potential for a bus patronage explosion in Wales through ambitious long-term investment in services and infrastructure has been highlighted by…
Transport Focus launches Your Bus Journey survey
Transport Focus has launched a new survey called Your Bus Journey. It will explore satisfaction levels among bus users in…
England Bus Fare Cap Grant: ‘Damage’ concerns aired
Concern has been raised by Centrebus Director Julian Peddle around the lump sum approach to operator reimbursement for the Bus…
Festive charity buses make return at Stagecoach South
The 'Santa bus fleet' has returned to the Stagecoach South network and will raise money for charities Stonepillow, Save the…
Can better engagement unlock further modal shift?
With passenger numbers still depressed across much of the UK bus network, operators share how they are engaging with their…
Leicester multi-operator capping saves users £53,000
Multi-operator tap on, tap off contactless ticketing with fare capping in Leicester has saved bus users in the city £53,000…
Customer centricity: ‘Must be more than a buzz phrase’
At First Bus, we have spoken a lot about customer centricity. It runs throughout our internal communications and is present…
National Express coach ‘coming back strongly’, says MD
Scheduled coaching was hit hard by COVID-19. But it is now coming back rapidly; patronage in some cases is above…
