England Bus Fare Cap Grant: ‘Damage’ concerns aired
Concern has been raised by Centrebus Director Julian Peddle around the lump sum approach to operator reimbursement for the Bus…
Festive charity buses make return at Stagecoach South
The 'Santa bus fleet' has returned to the Stagecoach South network and will raise money for charities Stonepillow, Save the…
Can better engagement unlock further modal shift?
With passenger numbers still depressed across much of the UK bus network, operators share how they are engaging with their…
Leicester multi-operator capping saves users £53,000
Multi-operator tap on, tap off contactless ticketing with fare capping in Leicester has saved bus users in the city £53,000…
Customer centricity: ‘Must be more than a buzz phrase’
At First Bus, we have spoken a lot about customer centricity. It runs throughout our internal communications and is present…
National Express coach ‘coming back strongly’, says MD
Scheduled coaching was hit hard by COVID-19. But it is now coming back rapidly; patronage in some cases is above…
Thames Valley Buses trials in-app age verification tool
Reading Buses sister operator Thames Valley Buses is trialling age verification for young people on its mobile app. The intention…
Bus punctuality measuring: Call for evidence ‘shortly’
A call for evidence will be issued “shortly” on the long-promised review of how bus punctuality is measured, the Traffic…
SkedGo journey planner adopted by TfGM website
Transport for Greater Manchester (TfGM) has incorporated a journey planner from SkedGo into its website. The product offers members of…
Per-bus patronage at Go North West back to pre-pandemic level
Per-bus patronage at Go North West (GNW) has reached parity with 2019 levels, the operator has announced. It comes while…